Support

The safest way: in the app, Settings → Contact support. The request is sent from your account, so you don't need to send us your ID or any other data.

Otherwise: [e-mail]. For security reasons, we do not make changes to an account based only on the account ID; the request must come from the app or from the e-mail address of the Google/Facebook account.

DONG will never ask you for your password, your card security code or codes received by SMS.